Refund policy

Return shipping (Sweden) 59 SEK (29 SEK)
We are not satisfied until you as a customer are satisfied. That is why you always have a 14-day right of withdrawal.
If you want to return an item - click here . Then we provide a prepaid return slip via email for printing for which you will be charged 59 sec . If you want to return the jewelry (please note that it is not possible to return the earrings if the packaging is interrupted), then the return shipping costs 29 sec We ask you to return the item to us in good condition with all labels on.

The agent can print the shipping label if you provide the shipment number upon submission in case you do not have a printer. Or you can have it in your mailbox.

You can expect it to take up to two weeks from the time you send your return, until our warehouse receives and registers your return. If you have paid by card, it can take between 3-5 banking days until the money is available on the card again.

If you have paid by card, the money for the return will be returned to the card. If you pay with an invoice, you adjust the amount for the return on the invoice that was sent via email. You only pay for the goods you keep and return postage 59 sec (29 sec).

Free return to our warehouse Älvvägen 10, Älvägen, Sweden

Return shipping (Other countries)

Latalia does not support prepaid international return labels at this time. Please reach out to contact@latalia.se if you need further assistance.